FREQUENTLY ASKED QUESTIONS (FAQ)

📍 Ali poultry shop: • Address: 01, Plot no LS-24, Sector 5-C/2, Karachi Central West, Pakistan • Contact Number: 0334-0037886 • Email Address: shahrozqureshi0321@gmail.com

1. What types of meat are available at the shop?

We specialize exclusively in high-quality, fresh Chicken and Beef products.

2. What specific chicken cuts can customers purchase?

We offer a complete range of chicken options, including whole chicken (with or without skin), standard bone-in cuts (for Biryani or Karahi), boneless breast and thigh fillets, chicken wings, drumsticks, and fresh chicken mince (keema).

3. What beef items are kept in stock?

We provide fresh beef daily, including beef with bone, boneless beef, beef mince (keema), and special items like brain (Maghz) and trotters (Paya), subject to daily availability.

4. Can customers request customized meat cuts?

Yes! Our skilled butchers can customize the meat according to your specific recipe requirements—whether you need thin slices for steaks, small cubes for handi, or specialized BBQ cuts.

5. What is the process for placing an order?

Customers can visit the shop in person to select their meat, or place an order over the phone in advance to minimize waiting time.

6. Is home delivery available for local residents?

Yes, home delivery is offered to nearby areas. Please get in touch with us to verify if your specific sector is covered and to ask about the minimum order limit required for delivery.

7. Can bulk orders be placed for events or catering?

Absolutely. We cater to large gatherings, weddings, parties, and restaurant requirements. We recommend placing bulk orders at least 24 to 48 hours in advance to guarantee supply and proper preparation.

8. Is the meat sold fresh or frozen?

We deal retail and wholesale exclusively in 100% fresh meat. Our stock is replenished daily, and we do not sell frozen or stale meat.

9. Is the meat strictly Halal?

Yes, absolutely. All poultry and beef items are 100% Halal and processed strictly in accordance with Islamic dietary laws.

10. What hygiene protocols are followed at the shop?

We maintain a highly sanitized environment. Our cutting tools, counters, and meat mincing machines are thoroughly cleaned throughout the day, and our staff follows strict personal hygiene protocols to ensure safe food handling.

11. How are the meat prices determined?

Our prices align with the official market rates regulated in the city. Because market prices for chicken and beef can fluctuate daily, please feel free to reach out to us for the most accurate current pricing.

12. What payment methods are accepted?

We currently accept Cash at the Counter and Cash on Delivery (COD). For large bulk orders, alternative digital payment or bank transfer options can be discussed during order placement.

13. What are the shop’s daily operating hours?

We are open daily to serve you fresh meat. Please contact our team directly to confirm our exact opening and closing hours for the day, as well as holiday timings.

14. Is the shop open on Fridays and Sundays?

Yes, we operate throughout the week. However, timing modifications may apply during Friday prayers or public holidays, so we recommend checking ahead of time.

15. How can customers share feedback or register a complaint?

Customer satisfaction is our top priority. For any complaints, suggestions, or feedback regarding meat quality or service, customers can reach out directly via our official phone number or email address listed above.